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HoverBot

AI chatbots grounded in your own catalog and policies

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HoverBot is an AI chatbot platform for customer support and lead capture. It grounds every answer in your own catalog, policies, and documentation, masks personal data before it reaches the model, and hands off to a human when confidence drops.

How to Add Human Escalation to a Chatbot

How to Add Human Escalation to a Chatbot

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6 min read
HoverBot This Autumn: From Chat Answers to a Support Inbox

HoverBot This Autumn: From Chat Answers to a Support Inbox

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4 min read
A Shopper’s Price Limit Belongs in Retrieval, Not the Reply

A Shopper’s Price Limit Belongs in Retrieval, Not the Reply

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2 min read
A Chat Booking Is Not Confirmed Until the Calendar Says So

A Chat Booking Is Not Confirmed Until the Calendar Says So

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3 min read
Close the Loop: Chatbot Analytics That Turn Misses Into Fixes

Close the Loop: Chatbot Analytics That Turn Misses Into Fixes

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3 min read
How Chatbots Remember: Short Term, Long Term and Everything in Between

How Chatbots Remember: Short Term, Long Term and Everything in Between

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3 min read
From APIs to Skills: The New Way to Integrate Your Product with AI Agents and Your Website

From APIs to Skills: The New Way to Integrate Your Product with AI Agents and Your Website

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4 min read
The Agent Layer for Chat Widgets: How to Stay Useful in an Agentic Web

The Agent Layer for Chat Widgets: How to Stay Useful in an Agentic Web

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5 min read
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