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A Free PDF Converter in Our Browsers Changed Owners and Started Reading Our Customer System
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A Free PDF Converter in Our Browsers Changed Owners and Started Reading Our Customer System

#sergueyshinder #cybersecurity #browsers #privacy
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2 min read
Our Old System Kept Credit Limits in Thousands and the New One Read Them as Pounds
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Our Old System Kept Credit Limits in Thousands and the New One Read Them as Pounds

#sergueyshinder #data #migration #finance
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2 min read
Every Ticket That Mentioned a Password Went to a Team of Two
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Every Ticket That Mentioned a Password Went to a Team of Two

#sergueyshinder #automation #servicedesk #itsm
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2 min read
Our Clocking Terminals Ran Seven Minutes Fast and a Driver Noticed Before We Did
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Our Clocking Terminals Ran Seven Minutes Fast and a Driver Noticed Before We Did

#sergueyshinder #itoperations #networking #payroll
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2 min read
A Note Taking Assistant Sent Our Negotiating Position to the Customer
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A Note Taking Assistant Sent Our Negotiating Position to the Customer

#sergueyshinder #cybersecurity #ai #meetings
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2 min read
We Moved Our Exports to Archive Storage and Paid for Six Months Every Time
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We Moved Our Exports to Archive Storage and Paid for Six Months Every Time

#sergueyshinder #cloud #storage #costs
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2 min read
A Customer's Software Placed an Order With Us and Nobody Had Signed It
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A Customer's Software Placed an Order With Us and Nobody Had Signed It

#sergueyshinder #futureofit #ai #ecommerce
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2 min read
Our Phones Could Not Recognise Customers Whose Numbers Had Spaces in Them
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Our Phones Could Not Recognise Customers Whose Numbers Had Spaces in Them

#sergueyshinder #data #telephony #crm
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2 min read
Moving to Software as a Service Cut Our Costs and Lowered Our Reported Profit
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Moving to Software as a Service Cut Our Costs and Lowered Our Reported Profit

#sergueyshinder #itbusiness #finance #cloud
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2 min read
Our Payment Reminders All Went Out at Nine and Took the Portal Down
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Our Payment Reminders All Went Out at Nine and Took the Portal Down

#sergueyshinder #automation #email #capacity
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2 min read
Our Support Contract Promised an Engineer the Next Day and the Part in Six Weeks
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Our Support Contract Promised an Engineer the Next Day and the Part in Six Weeks

#sergueyshinder #itoperations #hardware #suppliers
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2 min read
Software Now Offers Our Drivers Their Overtime and Someone Has to Explain Why
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Software Now Offers Our Drivers Their Overtime and Someone Has to Explain Why

#sergueyshinder #futureofit #automation #regulation
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2 min read
Changing a Mobile Number in Our HR Portal Was Enough to Take Over an Account
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Changing a Mobile Number in Our HR Portal Was Enough to Take Over an Account

#sergueyshinder #cybersecurity #identity #hr
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2 min read
We Paid Our Software Suppliers a Year in Advance and Waited Sixty Days for Our Customers
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We Paid Our Software Suppliers a Year in Advance and Waited Sixty Days for Our Customers

#sergueyshinder #itbusiness #finance #contracts
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2 min read
Where Is My Order Was Our Top Call Reason Because It Was First in the List
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Where Is My Order Was Our Top Call Reason Because It Was First in the List

#sergueyshinder #data #contactcentre #reporting
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2 min read
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